How do I delete my account?

Before you delete:

• Use your Care Credit. It is lost when you delete your account and cannot be refunded.
• Therapists and affiliates: withdraw your earnings first.
• Cancel your Silver or Gold membership in the App Store or Google Play. Deleting your account does not cancel it. See How do I cancel my membership?.

To delete:

1. Open the side menu and tap Settings.
2. Tap Account control, then Delete Account.
3. Tap Delete to confirm.

This cannot be undone. We remove your profile and your data, such as your sessions, chats, journal and other self-care entries. We may keep some records where we need to, such as payment and referral records.

You can then sign up again with the same email or phone number, as a new account.