| Information | Who can see it |
|---|---|
| Journal, mood, Gratitude Jar, Worry Box, assessment results | Only you |
| Your chat with Tera AI | Only you (and the AI service that writes Tera's replies) |
| Your concern and files when you call or book | The therapist you call or book |
| Your emergency contact | Your therapist, during a call or chat with you |
| Paper boats | The person who receives them, without your name |
| Tera Space posts | Everyone. Tick Post Anonymously to hide your name |
| Your reviews | The therapist you reviewed sees your name. Other clients do not |
Our team can access information when needed to run the service, keep users safe and answer reports.
Some features use outside AI services: Tera AI chat and voice, voice journal transcripts, AI Mindfulness sessions and the safety check on paper boats.
For full details, read our Privacy Policy.