Use this if you paid for a membership but the app shows the Free plan, for example on a new phone.
- Sign in to the same Terapeas account.
- Open the side menu and tap Membership.
- Tap Restore Purchases.
- "Subscription restored" means it worked.
- "No active store subscription found" means your App Store or Google Play account has no active Terapeas plan. Check that you are signed in to the same store account you paid with.
- "This subscription belongs to another Terapeas account" means the plan is already linked to a different Terapeas account. A store subscription can belong to one Terapeas account only. Sign in to that account, or contact us.